Travelers targeted by airline ticket scams on X: this is how you avoid fake helpdesks

“When we have travel complaints, we are usually already in a state of stress or panic. These scammers know this and hope to prey on these heightened emotions. For example, if a flight is canceled and we are stranded at an airport, we are more likely to fall for a message from a fake customer service representative on our phone than if we were sitting quietly at a desk at home. .”